Juridisk meddelelse

Legal Notes for KNAXSHOP.com

1. Company Information

  • Name: KNAXSHOP
  • Website: KNAXSHOP.com
  • Business Type: E-commerce (Dropshipping from Denmark)
  • Products Sold: Products made by LoCa Denmark

2. Delivery Information

  • Shipping Cost: Free within the EU.
  • Delivery Time: Typically 1-3 weeks after order confirmation.

3. Returns Policy

  • Return Period: You have 30 days from the date of delivery to return your order.
  • Condition for Returns: The product must be unused, in its original packaging, and accompanied by a copy of the invoice.
  • Return Shipping: The customer is responsible for return shipping costs to Denmark. A full refund (100% of the payment) will be processed upon receipt of the returned item.
  • Important Notice: Remove the two screws from the box, as they may damage the product.
  • Contact Information: Please contact us for return shipping address details.

4. Guarantee

  • Product Guarantee: All products come with a 2-year guarantee under normal use.
  • Issues with Products: If you encounter any problems, please contact us for a resolution (repairs, replacement, or refund).

5. Taxes

  • For EU Customers:
    • VAT will be applied based on the destination country and displayed at checkout.
  • For Non-EU Customers:
    • VAT will not be charged. You may be responsible for local taxes, import duties, and customs fees. Please check with your local customs office for details.

6. Shipping Charges

  • Prices displayed do not include shipping charges. These will be calculated and shown at checkout based on the items selected, destination country, and shipment method.

7. Currency Conversion Disclaimer

  • All transactions are processed in Euros (EUR). If viewing prices in other currencies, estimates are provided via our currency converter.
  • Conversion rates are approximations and may differ. For accurate rates, please consult reliable currency exchange sites.
  • Additional fees may apply from your bank or financial institution for currency conversion.

8. Customer Feedback

  • We value customer feedback and are committed to improving our services. Please feel free to contact us with any suggestions or comments.

9. Contact Us

  • For any questions or concerns, please reach out via email or phone. We appreciate your support!