Datenschutzerklärung
Zuletzt aktualisiert: 9. September 2026
Diese Datenschutzrichtlinie beschreibt, wie KNAX SHOP (die „Website“, „wir“, „uns“ oder „unser“) Ihre personenbezogenen Daten erhebt, verwendet und weitergibt wenn Sie unsere Website besuchen, unsere Dienste nutzen oder einen Kauf bei knaxshop.com (the "Website") oder anderweitig mit uns im Zusammenhang mit der Website kommunizieren (zusammenfassend die „Dienste“).. For purposes of this Datenschutzrichtlinie, "you" and "your" means you as the Nutzer of the Dienste, whether you are a Kunde, Website visitor, or another individual whose Informationen we have collected pursuant to this Datenschutzrichtlinie.
Bitte lesen Sie diese Datenschutzrichtlinie sorgfältig durch.
Änderungen dieser Datenschutzrichtlinie
Wir können diese Datenschutzrichtlinie von Zeit zu Zeit aktualisieren, unter anderem um Änderungen unserer Vorgehensweisen oder aus betrieblichen, rechtlichen oder regulatorischen Gründen zu berücksichtigen. We will post the revised Datenschutzrichtlinie on the Website, update the "Last updated" date and take any other steps required by applicable law.
Wie wir Ihre personenbezogenen Daten erheben und verwenden
To provide the Dienste, we collect and have collected over the past 12 months personenbezogene Daten about you from a variety of sources, as set out below. The Informationen that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use Informationen we collect about you to communicate with you, provide or improve or improve the Dienste, comply with any applicable legal obligations, enforce any applicable terms of Dienstleistungen, and to protect or defend the Dienste, our rights, and the rights of our Nutzer or others.
Welche personenbezogenen Daten wir erheben
The types of personenbezogene Daten we obtain about you depends on how you interact with our Website and use our Dienste. When we use the term "personenbezogene Daten", we are referring to Informationen that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personenbezogene Daten we collect.
Informationen We Collect Directly from You
Informationen that you directly submit to us through our Dienste may include:
- Contact details including your name, address, phone number, and email.
- Bestellung Informationen including your name, Rechnungsadresse, Versand address, Zahlung confirmation, email address, and phone number.
- Konto Informationen including your username, password, Sicherheit questions and other Informationen used for Konto Sicherheit purposes.
- Kundensupport Informationen including the Informationen you choose to include in communications with us, for example, when sending a message through the Dienste.
Some features of the Dienste may require you to directly provide us with certain Informationen about yourself. You may elect not to provide this Informationen, but doing so may prevent you from using or accessing these features.
Informationen We Collect about Your Usage
We may also automatically collect certain Informationen about your interaction with the Dienste ("Nutzungsdaten"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Nutzungsdaten may include Informationen about how you access and use our Website and your Konto, including device Informationen, browser Informationen, Informationen about your network connection, your IP address and other Informationen regarding your interaction with the Dienste.
Informationen We Obtain from Dritte
Finally, we may obtain Informationen about you from Dritte, including from Dienstleister and Dienstleistungen providers who may collect Informationen on our behalf, such as:
- Companies who support our Website and Dienste, such as Shopify.
- Our Zahlungsdienstleister, who collect Zahlungsinformationen (e.g., Bankkonto, Kredit- oder Debitkarte Informationen, Rechnungsadresse) to process your Zahlung in Bestellung to fulfill your Bestellungen and provide you with Produkte or Dienste you have requested, in Bestellung to perform our contract with you.
- When you visit our Website, open or click on emails we send you, or interact with our Dienste or advertisements, we, or Dritte we work with, may automatically collect certain Informationen using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any Informationen we obtain from Dritte will be treated in accordance with this Datenschutzrichtlinie. Also see the section below, Websites und Links Dritter.
Wie wir Ihre personenbezogenen Daten verwenden
- Bereitstellung von Produkten und Dienstleistungen. Wir verwenden Ihre personenbezogenen Daten, um provide you with the Dienste in Bestellung to perform our contract with you, including to process your payments, fulfill your Bestellungen, to send notifications to you related to your Konto, Käufe, Rückgaben, Umtausch or other transactions, to create, maintain and otherwise manage your Konto, to arrange for Versand, facilitate any Rückgaben and Umtausch and other features and functionalities related to your Konto. We may also enhance your shopping experience by enabling Shopify to match your Konto with other Shopify Dienste that you may choose to use. In this case, Shopify will process your Informationen as set forth in its Datenschutzrichtlinie and Consumer Datenschutzrichtlinie.
- Marketing und Werbung. We may use your personenbezogene Daten for Marketing and promotional purposes, such as to send Marketing, Werbung and promotional communications by email, text message or postal mail, and to show you advertisements for Produkte or Dienste. This may include using your personenbezogene Daten to better tailor the Dienste and Werbung on our Website and other websites. If you are an EEA resident, the legal basis for these Daten processing activities is our legitimate interest in selling our Produkte, according to Art. 6 (1) (f) GDPR.
- Sicherheit und Betrugsprävention. Wir verwenden Ihre personenbezogenen Daten, um detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Dienste and register an Konto, you are responsible for keeping your Konto credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your Konto has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these Daten processing activities is our legitimate interest in keeping our Website secure for you and other Kunden, according to Art. 6 (1) (f) GDPR.
- Kommunikation mit Ihnen und Verbesserung unserer Dienste. Wir verwenden Ihre personenbezogenen Daten, um provide you with Kundensupport and improve our Dienste. This is in our legitimate interests in Bestellung to be responsive to you, to provide effective Dienste to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use Cookies on our Website. For specific Informationen about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Website and our Dienste (including to remember your actions and preferences), to run analytics and better understand Nutzer interaction with the Dienste (in our legitimate interests to administer, improve and optimize the Dienste). We may also permit Dritte and Dienste providers to use Cookies on our Website to better tailor the Dienste, Produkte and Werbung on our Website and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your Nutzer experience and may cause some of the Dienste, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share Informationen with Dritte such as our Werbung Partner.
Our Website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your Informationen. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted Werbung for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify Konto, we will apply the opt out request to the Konto as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
Wie wir personenbezogene Daten weitergeben
In certain circumstances, we may disclose your personenbezogene Daten to Dritte for contract fulfillment purposes, legitimate purposes and other reasons subject to this Datenschutzrichtlinie. Such circumstances may include:
- With Dienstleister or other Dritte who perform Dienste on our behalf (e.g., IT management, Zahlung processing, Daten analytics, Kundensupport, cloud storage, fulfillment and Versand).
- With business and Marketing Partner to provide Dienste and advertise to you. Our business and Marketing Partner will use your Informationen in accordance with their own privacy notices.
- When you direct, request us or otherwise Einwilligung to our disclosure of certain Informationen to Dritte, such as to ship you Produkte or through your use of social media widgets or login integrations, with your Einwilligung.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of Dienstleistungen, and to protect or defend the Dienste, our rights, and the rights of our Nutzer or others.
We have in the past 12 months disclosed the following categories of personenbezogene Daten and sensitive personenbezogene Daten about Nutzer for the purposes set out above in "How we Collect and Use your personenbezogene Daten" and "How we Disclose personenbezogene Daten":
| Kategorie | Kategorien von Empfängern |
|---|---|
|
|
Wir verwenden oder geben sensible personenbezogene Daten nicht ohne Ihre Einwilligung weiter und verwenden sie nicht, um Eigenschaften über Sie abzuleiten.
With your Einwilligung we share personenbezogene Daten for the purpose of engaging in Werbung and Marketing activities, as follows.
We have “sold” and “shared” (as those terms are defined in applicable law) personenbezogene Daten over the preceding 12 months for the purpose of engaging in Werbung and Marketing activities, as follows.
| Kategorie of personenbezogene Daten | Kategorien von Empfängern |
|---|---|
| Identifiers such as name, e-mail address and phone number | Geschäfts- und Marketingpartner |
| Commercial Informationen such as records of Produkte or Dienste purchased | Geschäfts- und Marketingpartner |
| Nutzungsdaten | Geschäfts- und Marketingpartner |
Websites und Links Dritter
Unsere Website kann Links zu Websites oder anderen Online-Plattformen bereitstellen, die von Dritten betrieben werden. If you follow links to sites not affiliated or controlled by us, you should review their privacy and Sicherheit policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or Sicherheit of such sites, including the accuracy, completeness, or reliability of Informationen found on these sites. Informationen you provide on public or semi-public venues, including Informationen you share on third-party social networking platforms may also be viewable by other Nutzer of the Dienste and/or Nutzer of those third-party platforms without limitation as to its use by us or by a Dritte. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Dienste.
Children's Daten
The Dienste are not intended to be used by children, and we do not knowingly collect any personenbezogene Daten about children. If you are the parent or guardian of a child who has provided us with their personenbezogene Daten, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Datenschutzrichtlinie, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personenbezogene Daten of individuals under 16 years of age.
Sicherheit and Retention of Your Informationen
Please be aware that no Sicherheit measures are perfect or impenetrable, and we cannot guarantee “perfect Sicherheit.” In addition, any Informationen you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential Informationen to us.
How long we retain your personenbezogene Daten depends on different factors, such as whether we need the Informationen to maintain your Konto, to provide the Dienste, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personenbezogene Daten. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personenbezogene Daten that we hold about you, including details relating to the ways in which we use and share your Informationen.
- Right to Delete: You may have a right to request that we delete personenbezogene Daten we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personenbezogene Daten we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personenbezogene Daten we hold about you and to request that we transfer it to a Dritte, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Werbung: You may have a right to direct us not to "sell" or "share" your personenbezogene Daten or to opt out of the processing of your personenbezogene Daten for purposes considered to be "targeted Werbung", as defined in applicable privacy laws. Please note that if you visit our Website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of Informationen for the device and browser that you use to visit the Website.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personenbezogene Daten.
- Withdrawal of Einwilligung: Where we rely on Einwilligung to process your personenbezogene Daten, you may have the right to withdraw this Einwilligung.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your Konto or Bestellungen that you have made.
You may exercise any of these rights where indicated on our Website or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect Informationen from you to verify your identity, such as your email address or Konto Informationen, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personenbezogene Daten, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local Daten protection authority. For the EEA, you can find a list of the responsible Daten protection supervisory authorities here.
International Nutzer
Please note that we may transfer, store and process your personenbezogene Daten outside the country you live in. Your personenbezogene Daten is also processed by staff and Dritte Dienstleistungen providers and Partner in these countries.
If we transfer your personenbezogene Daten out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the Daten transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Datenschutzrichtlinie, or if you would like to exercise any of the rights available to you, please call or email us at info@knaxshop.com or contact us at KNAX Shop, 30 Rue des Vosges, 06400 Cannes, Frankreich.
For the purpose of applicable Daten protection laws and if not explicitly stated otherwise, we are the Daten controller of your personenbezogene Daten.